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Support
Frequently Asked Questions
 
 

Video FAQs:

How do I connect the PT100 3 wire probe to the DaqPRO?
How do I connect the Pulse Counter sensor to the DaqPRO?

DaqPRO:

I've turned my DaqPRO on, but it won't come on
Can I use solar cell when performing long experiments in the field?

How do I check DaqPRO's battery level?

While running with an active trigger, DaqPRO does not complete the data logging
DaqPRO's memory is empty – there are no stored files or experiment notes
DaqPRO's screen has no contrast
Is data saved in continuous (cyclic) mode?
How often should I calibrate DaqPRO?
Does the calibration procedure update both DaqPRO and DaqLab?
I can't seem to get DaqPRO to sample faster than once every second
I set input 1 to count pulses, and then connected the signal to input 1 terminal but DaqPRO didn't count the pulses
Can I use DaqPRO in harsh weather conditions?
When connecting a sensor to the DaqPRO input it effects the reading of other sensors being sampled by the data logger
What happens if the internal lithium battery is removed or displaced from the rear of the DaqPRO?
How do I reset the DaqPRO? What does a reset achieve?
My DaqPRO is suddenly displaying very inaccurate readings for one (or all)sensors, on all channels
Are the DaqPro inputs isolated from each other?

DaqLab:

On what platforms can I run DaqLab?
What fourtec data loggers are compatible with DaqLab?
How do I install the software?
When trying to run DaqLab on windows XP or 2000 the program crashes
I just downloaded a new version of DaqLab. Before installing it, do I UNINSTALL the old version first?

I've just installed DaqLab, and I am using my USB port. When I first plug the DaqPRO into the computer, it recognizes the DaqPRO and asks me to install the driver. When I select the option for the computer to automatically find the driver, it doesn’t find it. What should I do?

When I open DaqLab I see this message: "Unable to connect to DaqPRO"
When I click Run on DaqLab’s main tool bar I see this message: "Unable to connect to DaqLab"
Can I tell DaqLab to skip searching a bad COM port?
I open a saved project but the graph window is empty
I downloaded "unexpected" data
When the DaqLab detects the DaqPRO, an error message pops up stating that the logger's calibration values are lost. What does this mean?
How can I export to Excel all the data in my Data Map at the same time, rather than individually?
When I export data to Excel, the numeric data appears as text. How can I convert the text to numbers, so I am able to apply formulas to the data, for example?
I try to download data but get the error message 'Download failed. Download contains data from an undefined sensor. Make sure the sensor you are using is defined.'
When I download a new session from my DaqPRO, it removes the existing data set in the Data Map. I can never see more than one data set in the Data Map. 
When trying to install DaqLab on a Vista OS, I get an installation error regarding administration privileges preventing me from installing the software.

DaqPRO Sensors:

What sensors I can define with DaqPRO?
When connecting a sensor to the DaqPRO input it effects the reading of other sensors being sampled by the data logger